Admissions Associate

The Preservation Society of Newport County seeks seasonal summer candidates to work 14 weeks May through August and part-time candidates to work up to 34 weeks from April through October. One weekend day is required. Shifts are from 9:30 a.m. to 5:15 p.m. Occasional special events may require work outside of this period. 

Positions Available for either:

Seasonal summer Admissions Associate- must work a minimum of 4 days per week mid-May through mid-August.

OR

Part-time Administrations Associate- must work a minimum of 3 days per week with the exception of high season, which is 4 days per week, Memorial Day through Labor Day. 

Often the initial point of customer service contact, the Admissions Associate candidate will possess a clear understanding of our ticket and membership options and will assist the visitor in making ticket selections by offering suggestions for the visitor to consider. Once a selection has been made the Associate will complete the sale in a fast, friendly, and accurate manner. Associates are also responsible for assisting visitors in downloading the Newport Mansions app, scanning guest tickets with a handheld scanner, learning facts about our house museums and the families who owned those properties, providing information to guests and contributing to the overall quality of the Visitor Experience.

The desirable candidate will possess the following qualifications:

• High School diploma or equivalent.
• Minimum one-year documented cash handling, and sales or customer service experience.
• Ability to operate sales programs.
• Ability to read and comprehend simple instructions and training guides.
• Familiarity with mobile devices strongly preferred.
• Excellent verbal, interpersonal and customer service skills
• Strong self-starter with the ability to work independently, multi-task, and establish priorities.
• Follow prescribed safety and health rules, regulations, and practices.
• A minimum of one weekend day per week is required for all guides.
• We are only closed on Thanksgiving and Christmas; guides must be available to work on other holidays.