• Inside Sales Consultant

    Posted: 07/22/2021

    The Inside Sales Consultant is responsible for all sales activities from initiation through close. Responsible for answering calls, entering and updating orders in our computer system, troubleshooting inventory questions and meeting with clients in our showroom. This position works collaboratively with other sales consultants as well as various Departments to achieve customer satisfaction, strengthen customer relationships, generate revenue and achieve long-term account management goals that are in line with company vision and values. This is a full time position located in Newport, RI.

    Duties And Responsibilities

    • Answer phones, create customer orders and assist customers with order design, order changes and questions
    • Learn rental inventory
    • Proactively maintain and expand strategic accounts
    • Consult with clients to determine event details and rental needs
    • Identify and manage target client prospects
    • Prepare all customer quotes and follow up within 72 hours
    • Prepare and enter customer orders and production schedules/timelines, verify entered orders for accuracy, complete all revisions/additions
    • Participate and share experiences in weekly sales meetings
    • Identify leads, close sales, manage prospects and acquire new business
    • Conduct showroom appointments and assist with showroom visitors
    • Master order entry software including delivery, return, and labor pricing and billing procedures
    • Problem solve and troubleshoot rental inventory issues
    • Educate and inform customers about all rental items available and cross sell all company products
    • Send swatches to customers as requested
    • Participate in new inventory purchasing decisions each season
    • Assist in covering weekend office schedule and installation schedules
    • Understand and respect the confidentiality of client and company information
    • Establish yourself as a trustworthy member of the sales team
    • Attend industry networking events and build relationships for the future business of the company
    • Be onsite as needed for large install events
    Requirements
    • Sales experience required
    • Event rental experience preferred
    • Availability to work Monday through Fridays as well as weekends when needed
    • Proficient with computers (Microsoft Outlook, Word, Excel, etc.)
    This position reports directly to the Inside Sales Manager. Clear communication skills, the willingness to become a team player and help out when needed is the kind of attitude that’s required to be successful in this position. Our management style is a team approach to problem solving.

    It is especially important for the person functioning in this position to develop trust within the Sales Department. Honoring commitments made to customers by our sales team is critical to maintaining our industry reputation for high quality products and service. You will be involved on a daily basis with fulfilling those commitments.

    PEAK Event Services is New England's leading event rental resource. Our combined experience and expertise has allowed our people to establish relationships with the area's most respected event planners, caterers, corporations, charities and venues. Our unmatched selection of items from tents and furniture to glassware and linens to create behind-the-scenes magic. Peak is more than a rental company. We are a collaborative team with round-the-clock dedication to our customers and a passion for perfection and innovation. We go above and beyond. We offer a hands-on approach with a friendly atmosphere that our employees enjoy working in. Our compensation and benefits packages are highly competitive as we seek to hire the best talent in the industry!

    Peak is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

    Interested parties may apply here

  • Chamber Events