• Sales Associate

    Posted: 09/20/2022

    Full Job Description
    The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Sales Associates are responsible for delivering world class service, achieving sales goals and maintaining merchandising standards in a fun and fast paced retail environment. . Sales Associates report directly to the Store Team Leader and other members of management.

    Sales associates are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Sales Associates responsibilities also include following company guidelines when ringing up customers at the POS, processing new product, stocking shelves, recovery of the sales floor, and cleaning throughout the store.

    Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
    Greet and welcome every customer warmly and with enthusiasm
    Understand customer needs by asking open-ended questions
    Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge
    Suggest additional items to build onto sales by utilizing effective selling techniques
    Thank the customer sincerely and invite them to return and shop with us again
    Be a TPS brand ambassador
    Build customer loyalty by being friendly, attentive and respectful of customers
    Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times.
    Professional presentation in attire, demeanor, appearance and compliance to company dress code
    Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
    Consistently capture accurate and valid customer information at the POS
    Maintain awareness of all current promotions and process them correctly at the Point of Sale
    Enthusiastically participate in training and development as required utilizing all training resources
    Prepare incoming product for the sales floor by following instruction and guidance from supervisors
    Merchandise product following company visual guidelines and visual standards
    Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position
    Maintain store maintenance and cleanliness standards
    Complete all other tasks as directed by store management in assigned time frame
    Comply with all company policies and procedures

    Previous experience in specialty retail is preferred, but not required
    Ability to work a flexible schedule to include nights, weekends, and holidays
    Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
    Possess an ability to work well in a team environment
    Proficient in using Microsoft Office and POS Systems
    Ability to stand for long periods of time
    Professional conduct, demeanor and attire, in compliance with company dress code
    Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques

    The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.

    Sales Associate position. Part time seasonal. Flexible schedule including days, nights, weekends and holidays.

    Interested parties may apply here.

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