• Retail Sales Associate/Customer Service

    Posted: 05/24/2023

    Full Job Description

    Job Description

    A sales position in a fast paced, high energy, brand recognized retail store. The ideal candidates will have a strong retail sales background, like to interact with customers and team mates, and are motivated to achieve daily, weekly and monthly sales goals.

    Primary Responsibilities:

    As a member of the Helly Hansen team, the Retail Sales Associate is responsible for helping create a customer focused environment, engaging with customers to ensure a positive shopping experience and offer solution based sales solutions.

    HH Newport Mission

    To be the trusted solution for the best quality outdoor apparel and gear for your active lifestyle and your everyday needs; offering an outstanding customer experience to ensure your needs are met.

    Key Qualifications:

    • Strong Sales Skills/Results driven
    • Customer focused -Engaging and sociable
    • Team oriented
    • Self motivated and energetic
    • Operationally efficient
    • Communicates clearly & effectively
    • Being an Ambassador for the brand
    • Demonstrating customer first behaviors
    • Handling customer situations with a solution based mindset
    • Assessing customers’ needs and providing information on product features and benefits
    • Engaging with customers in the store
    • Handling all returns and customer issues courteously and professionally
    • Maintaining the store to meet company image standards
    • Executing all operational processes effectively and efficiently
    • Demonstrating values and behaviors consistent with our culture of work hard, play hard. Alive since 1877


    • Ability to maneuver around sales floor, stockroom and office, stand for 8 hour shifts and lift 25lb boxes
    • Ability to partner with the leadership team on operational matters
    • Must have a team-player mentality
    • Flexible Schedule -Weekends are mandatory

    Job Type: Full-time

    Salary: $15.00 to $17.00 /hour based on experience and sales skills

    Job Types: Full-time, Part-time

    Pay: $15.00 - $17.00 per hour

    Benefit Conditions:

    • Waiting period may apply
    • Only full-time employees eligible

    Work Includes

    • Evenings
    • Weekends
    • Holidays

    Paid Training:

    • Yes

    Pay frequency:

    • Every week


    • Store Manager
    • Assistant Manager

    Employees working per shift:

    • 5 or fewer

    Typical end time:

    • 9PM

    Typical start time:

    • 9AM

    This Job Is:

    • A job for which military experienced candidates are encouraged to apply
    • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
    • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
    • A job for which all ages, including older job seekers, are encouraged to apply
    • Open to applicants who do not have a college diploma

    Work Remotely

    • No

    Job Types: Full-time, Part-time

    Pay: $15.00 - $20.00 per hour


    • 401(k) matching
    • Employee discount
    • Paid time off


    • 8 hour shift
    • Day shift
    • Night shift

    Weekly day range:

    • Monday to Friday
    • Weekend availability

    Ability to commute/relocate:

    • Newport, RI 02840: Reliably commute or planning to relocate before starting work (Required)


    • Retail Sales: 2 years (Required)

    Work Location: In person

    Interested parties may apply here.

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