• Retail Sales Associate

    Posted: 07/14/2022

    Full Job Description

    Retail Sales Associate - FT/PT Seasonal Opportunities through December 2022
    The Black Dog

    The Company

    The Black Dog brand was born out of one sailing Captain’s love for the sea, his island home, and of course, his dog. Since 1971, The Black Dog has defined a relaxed, island-inspired lifestyle, rich in nautical tradition. Whether it be through our complete collection of men’s, ladies’, and kids’ sportswear, accessories for your dog, or gifts for the home, we have come to stand for the highest quality. We believe there is no substitute for it.

    As a Black Dog Crew Retail Sales Associate, you will embody The Black Dog’s passion for the sea, a love for dogs, and a thirst for life. In return, you will receive a competitive salary, generous employee discounts, and an opportunity to work in an idyllic seaside location. A new work adventure awaits you as a member of The Black Dog Crew.

    We are currently seeking Retail Sales Associates primarily responsible for contributing to the overall performance of the store, assisting store management with generating sales, recruiting and networking, maintaining store appearance, and adhering to the Black Dog Culture.

    Main Duties and Responsibilities

    • Consistently achieve individual goals that support store objectives
    • Drive revenue by providing a highly memorable and personalized customer experience through product knowledge and an exceptional store environment
    • Understand and create awareness of the factors to impact sales volume and KPI’s (AT, UPT, Customer Capture Rate)
    • Maintain a clean and welcoming shopping environment; communicate all merchandise-related concerns to manager
    • Effectively manage the sales floor in your zone to always ensure customer/associate awareness
    • Maintain knowledge of store merchandise and ensure store is well-stocked; effectively organize stockroom
    • Execute and deliver high quality responses to all customer inquiries, ensuring customer service is a priority
    • Ensure all customer concerns are addressed with manager and resolved
    • Operate POS system correctly and efficiently
    • Accurately ship online customer orders

    Required Skills and Experience

    • Strong service orientation with a strong commitment to providing an exceptional customer service experience
    • Excellent communication and interpersonal skills
    • Strong organizational, multi-tasking, and time-management skills
    • Honesty and reliability
    • Outgoing, flexible, hard-working and highly organized
    • Experience in a retail/merchandising/sales position
    • Scheduling flexibility to meet the needs of our dynamic work environment including days, evenings, and weekends

    Disclaimers:

    Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

    The Black Dog is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will The Black Dog discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.

    Job Types: Full-time, Part-time, Temporary

    Benefits:

    • 401(k)
    • Dental insurance
    • Employee discount
    • Health insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Monday to Friday
    • Weekend availability

    Work Location: One location

    Interested parties may apply here.

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