Direct Support Manager

Job Title: Direct Support Manager (DSM)1

Work Location(s): Middletown, RI

Employment Status: Full-Time

POSITION SUMMARY:

A Direct Support Manager works under the Direct of Residential Service and/or the Direct of Residential Assistant, you will continually develop the JLMC program, to include supervision and implementation of daily programs and services. Coordinates hiring and supervision of 24-hour, seven days per week on site to aid level staff. All services and documentation will be provided in compliance with BDDH and the JLMC Policies, Procedures and Standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Training

· Completes and maintains all required State mandated trainings such as, Universal Precautions, Medication Administration with a competency assessment test,CPR / First Aid, Signs & Symptoms of Illness & Injury and Behavioral Healthcare, Developmental Disabilities, and Hospitals (BHDDH) CORE trainings within 90 days of employment;

· Attends meetings and training sessions as required by BHDDH and JLMC;

· Completes annual trainings related to Participants’ IP, BP and related plans;

Daily Programing

· Ability to work as part of a multidisciplinary team, collaborating with support staff, psychologists, and administrators in structured problem solving and coordination of programs

· Provides transportation to and from activities;

· Assists in the implementation of individual plans for individuals and behavioral plan goals;

· Assists individuals in the pursuit of recreational, social and community activities based on their preferences and individual plans;

· Assists and encourages individuals in the establishment of social networks;

· Promotes participation and involvement in community outings;

· Establishing a schedule to include a protected time for bi-weekly supervision with Assistant Residential Director.

· Staff Caseload Schedule- Specific duties assigned to each shift and each staff on shift

· Written staff meeting agenda and maintaining a consistent staff meeting schedule

· Responsible for petty cash and submission of petty cash documents in a timely fashion.

· Oversight of all house personal needs funds

· Weekly staff schedule

· Submission of monthly community integration forms

· Maintaining up to date staff evaluations

· All staff Employment Change Notices (ECN’s)

· Payroll – maintains all timesheets and approve by-weekly

· Maintain flexible hours (not just 8-4:30) in order to show a presence over all shifts

· Monitor overtime

· Explore alternate training needs for staff- potential for professional growth

· On-going communication with nurses, finance and Support Coordination to ensure program continuity.

· Review of regulatory requirements which include Fire Books, all required paperwork, med books etc.

· Weekly review of staffing schedules to ensure allotted hours are not exceeded.

· Provide as needed on-call assistance

· On-going oversight to ensure all homes are completing trainings required by licensing

· Ensures each individuals’ rights are protected;

· Treats individuals with dignity and respect;

Activities of Daily Living

· Administers medications to individuals as assigned;

· Observes individuals for any changes in behavior or health that may have resulted from medication administration;

· Ensures individuals are dressed neatly and appropriately and are groomed at all times;

· Assists and encourages individuals to care for immediate personal needs such as toileting, washing their hands, and eating;

· Prepares nutritional meals based on individual needs and preferences;

· Encourage individuals to assist in the preparation of meals and snacks as appropriate to their individual plan and behavior plan;

· Keeps residence – both interior and exterior – and resident personal space clean, organized, and tidy and encourage them to participation in home beautification and upkeep as appropriate according to their individual plans;

· Teaches individuals daily skills such as household chores, laundry, cleaning, and washing dishes, as appropriate according to their individual plan;

Communication

· Observes individuals for evidence of injury or bruises and evaluates for changes in emotional and physical status;

· Reports any noted problems to the Residential Director immediately and complete a written incident report form;

· Reports all medical related incidents to the Residential Director and the delegating nurse;

· Acts as a representative for James L. Maher Center in a professional manner when required, to families, service coordinators, State officials, community partners, local businesses, and employers;

· Represents James L. Maher Center in a professional manner to families, service coordinators, State officials, and community partners when required;

· Maintains resident confidentiality;

· Communicates with Residential Director when items related to individuals personal needs and personal space needs to be purchased;

Teamwork

· Assists the Day and Residential Coordinators in the preparation for the annual Individual Planning Meeting;

· Treats all individuals and coworkers and with dignity, respect, and fairness;

· Provides support to other team members when individuals are having behavioral issues;

Documentation

· Documents all program data, including but not limited to: individual plan data, behavior plan data, assessments, individual funds requests, maintenance requests forms, and supply acquisition forms;

· Documents individual’s health (i.e. seizure charts, weight, bowel movements, fluid intake.);

· Ensures that all documentation is completed accurately and in a timely manner;

· Ensures Medication Administration Record entries are completed daily;

· Completes communication log books during shift;

· Clocks in and out before and after every shift and submits Leave Request forms when applicable;

Safety

· Assists individuals when entering and exiting vehicles while on community outings, as well as entering and exiting the building safely;

· Supervises meal times based on individual needs, especially those identified as a risk for choking;

· Observes appropriate staffing ratios as directed by the IP;

· Reports unsafe conditions, environment, and equipment to the Residential Director

· Follows safety protocols to foster a safe working environment;

All other duties as assigned.

Job Requirements

· Valid driver’s license, Ability to drive company vehicles.

· Ability to lift/push/pull 50lbs. Ability to work on holidays and during inclement weather.

· A favorable National Criminal Background check along with OIG clearance

· High School Diploma or GED

Two (2) years of related experience providing professional or direct services, including at least one (1) year of experience working with persons with intellectual disabilities or other developmental disabilities.

Job Type: Full-time

Pay: From $52,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• On call
• Weekends as needed

Experience:

• Direct support: 3 years (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Relocate:

• Middletown, RI 02842: Relocate before starting work (Required)

Work Location: In person