The Cliffside Inn is looking for an experienced Assistant General Manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. Apply today if this sounds like an exciting new opportunity for you!
The Cliffside Inn - Newport,RI
Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
The high quality care, well-being and overall recognition of our guests. Making sure that each guest experience exceeds expectations. Interfacing with guests on a daily basis and resolving any concerns that may arise.
Responsible for the direct supervision of above departmental employees while working in conjunction with the General Manager to ensure resolution to any and all employee related challenges or concerns across department lines while adhering to the property and Lark Hotels policies.
Perform monthly inventories of supply needs and ensure that departmental supplies are always on hand and balanced to the needs of The Inn.
Control departmental operating expenses through good practice, awareness, and controls.
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
3+ years of experience working in a hotel or the hospitality industry required
Possess excellent organizational skills, communication skills, and problem-solving skills
Previous experience managing a team is required; preferably in a hospitality role such as department manager
Must be eligible to work in the United States of America
Our Newport inn is a charming and luxurious updated Victorian mansion in the heart of the Newport, RI Historic District. With 16 rooms—each of which features a unique layout, design, and furnishings—and breathtaking views over Newport’s famed Cliff Walk, The Cliffside Inn is a striking and enchanting coastal Rhode Island escape just a short walk from Newport shopping and restaurants.
The historic building has been updated with eclectic, artistic details inspired by the life and work of noted 20th-century painter, Beatrice Turner, who made the mansion her summer home from 1907 to 1948. Impeccable hospitality, luxurious rooms, beautiful grounds, and stunning natural scenery make The Cliffside Inn the ultimate Newport escape.
Interested parties may apply here.