• Service Associate

    Posted: 01/13/2022

    Job Summary

    The Loan Servicing Associate will be handling a variety of administrative tasks for the Loan Servicing Team. Duties include the processing of final mortgage documents, reviewing and reporting mortgage documentation, shipping documents to investors, and data entry.

    Responsibilities & Activities

    • Processing of Final Mortgage Documents – Recorded Mortgage, Final Lenders Title Policy, Assignments, etc.
    • Mortgage documentation review and reporting.
    • Data Entry for record keeping.
    • Managing files/docs on owned loan portfolio.
    • Shipping of documents to various investors twice a week.
    • Eventually taking on other tasks as needed. Special projects as assigned by servicing manager.

    Required Credentials

    • High School Diploma, GED or higher.
    • Must possess ability to manage & prioritize tasks, strong organizational skills with attention to details and accuracy.
    • Proficiency in Excel, Word and Web based apps.

    Preferred Competencies

    • Empowered – Operating effectively while performing tasks to support the Loan Servicing department
    • Collaborative - Work cooperatively with others across the organization to achieve shared objectives.
    • Detail oriented – Carefully reviewing and information while processing mortgage documents to ensure accuracy and compliance with company standards.

    Job Type: Full-time

    Pay: $16.00 per hour


    • 401(k)
    • Dental insurance
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Referral program
    • Retirement plan
    • Vision insurance


    • 8 hour shift
    • Monday to Friday

    COVID-19 considerations:
    All employees must wear a mask on site unless fully vaccinated.

    Ability to commute/relocate:

    • Middletown, RI 02842: Reliably commute or planning to relocate before starting work (Required)

    Application Question(s):

    • Are you willing to consent to a background check?


    • High school or equivalent (Preferred)


    • Fair Housing regulations: 1 year (Preferred)
    • Customer service: 1 year (Preferred)

    Work Location: One location

    Interested parties may apply here.

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