• Reservation Agent

    Posted: 01/27/2021

    Job details

    Salary
    $11.50 - $12.00 an hour
    Job Type
    Part-time
    Number of hires for this role
    10+

    Qualifications

      • Customer service: 1 year (Preferred)

    Full Job Description

    2021 Coastal Queen Cruises Reservationists Job Description

    1. Takes direction from the Ferry Manager & Assistant Ferry Manager

    2. Customer service skills are required

    3. Cash management skills are required

    4. Must have a general understanding of Jamestown & Newport restaurants, shops, and local happenings

    5. Must be able to use an iPad to create reservations for customers/check customers in

    6. Must be able to project a professional appearance and manner

    7. Workspace must be organized, neat and presentable

    8. Must be able to alert customers of schedule changes

    9. Ability to work independently and under pressure

    10. Answers the phone in a professional manner and assists customers with reservations, questions, and accommodations

    11. Must be able to communicate effectively

    12. Restocking brochures and area maps on a daily basis

    Job Type: Part-time

    Pay: $11.50 - $12.00 per hour

    Schedule:

    • 10 hour shift
    • 12 hour shift
    • 8 hour shift
    • Holidays
    • Monday to Friday
    • Weekends

    Supplemental Pay:

    • Commission pay

    Experience:

    • Customer service: 1 year (Preferred)

    Hours per week:

    • 20-29

    This Job Is:

    • Open to applicants under 18 years old, provided it is legally allowed for the job and location
    • A job for which all ages, including older job seekers, are encouraged to apply
    • Open to applicants who do not have a college diploma

    Company's website:

    • https://www.conanicutmarina.com/cms/employment-application

    Company's Facebook page:

    • https://www.facebook.com/Jamestown-Newport-Ferry-527561880976548/

    Work Remotely:

    • No

    COVID-19 Precaution(s):

    • Personal protective equipment provided or required
    • Plastic shield at work stations
    • Temperature screenings
    • Social distancing guidelines in place
    • Sanitizing, disinfecting, or cleaning procedures in place
    Interested parties may apply here

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