• Manager of Software Engineering

    Posted: 03/29/2021

    Full Job Description


    As the Manager of Software Engineering, you will lead a team providing technology solutions supporting the Merchant Point of Sale Financing capability (Citizens Pay). As Manager, you will combine your technical expertise and strong leadership skills to spearhead a results-driven engineering operation. The dynamic workload will encompass both attribute enhancements and cutting-edge innovations. Successful candidates will have a broad experience in either customer facing mobile/web solutioning or back end API integrations; preferably both.

    The Manager of Software Engineering will be responsible for:

    • Developing, managing and retaining a team of highly-inquisitive technologists, offering them both mentoring and coaching.
    • Collaborating with architects, product managers and other technical or non-technical stakeholders to define design approaches that are aligned with the customer-centric product vision and that are performant, resilient and secure.
    • Ensuring the best engineering and documentation practices are understood and followed.
    • Coordinating with peers within the organization to ensure seamless integration of functional workflows.
    • Ensuring successful incremental product releases while driving to deadlines and optimizing investments. Assuring quality through efficient management of team and resources.
    • Evaluating and limiting risk and vulnerabilities during the software development process by consistently employing industry best-practices.



    • 10+ years of hands-on software development experience with a proven record of successfully developing consumer-facing, reliable and scalable products
    • 7+ years of relevant managerial experience, managing teams of technologists and engineers
    • Excellent understanding of engineering software processes, methodologies (agile, waterfall, SCRUM and life-cycle), configuration management, release management and systems verification and test
    • Mastery of multiple programming languages, including at least one front end framework (Angular/React Native/Vue), such as Python3, Java, JavaScript, Ruby, Golang, C, C++, etc.
    • AWS/AZURE/GCP experience, including managing sensitive assets
    • Bash and Linux experience
    • Experience with CICD pipeline (Jenkins, or equivalent)
    • Strong communication (both oral and written) and interpersonal skills. Ability to translate and communicate business strategies and transform those into tactical value.

    Desired Skills/Experience:

    • 5+ years of experience in the financial services industry, developing solutions for consumer banking, portfolio management, trading, compliance or wealth management
    • 3+ years of experience in leading solution delivery teams that have leveraged various integration patterns (API, streaming, data)
    • 3+ years of experience in leading mobile app solution delivery leveraging React Native or similar.
    • Understanding of banking system and custodial and consumer banking operations
    • Comfortable navigating large corporate structure to ensure timely delivery of projects

    Education, Certifications and/or Other Professional Credentials:

    • Required: Bachelor's degree in Software Engineering, Computer Science, Mathematics, Engineering or related discipline
    • Preferred: Master's degree in Software Engineering, Computer Science or related discipline

    Hours and Work Schedule

    Hours per Week: 40

    Work Schedule: M-F


    Why Work for Us


    At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.


    Equal Employment Opportunity


    It is the policy of Citizens to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, colleague or a dependent’s reproductive health decision making, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, genetic characteristic, citizenship, veteran or military status, marital or domestic partner status, family status/parenthood, victim of domestic violence, or any other category protected by federal, state and/or local laws.


    Equal Employment and Opportunity Employer/Disabled/Veteran

    Interested parties may apply here

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